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GIFT CARDSDo you offer gift cards? We do offer Gift Cards How long are gift cards valid for? Gift cards purchased on FunButtonUps.com do not expire Can I exchange a gift card for cash? At this time, gift cards are not exchangeable for cash. Do you sell physical gift cards? Our gift cards are all digital at this time and will be sent directly to the recipient via email.
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ISSUES WITH PRODUCTIf there is an issue with any product within your order: Please contact our support team. Your experience is important to us and we want to ensure we do everything in our power to remedy any issue or concern: info@funbuttonups.com
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CHANGES AND CANCELLATIONSCan I change or cancel my order? We know mistakes happen. We use an automated fulfillment process, which allows us to pack and ship orders extremely quickly. Unfortunately, this does limit us on the amount of time we have to make edits to order. We are SUPER limited on making order changes, however, if you need to make changes to your order after it’s been placed, please contact us as soon as possible. Keep in mind once your order ships, we’re unable to make changes. Check out our Return and Exchange Policy for more info, or reach out with questions. When will my payment be refunded for a canceled order? If you see a charge on your credit card for a canceled order, it is likely to be only a pre-authorization and not a payment. This will be automatically canceled by your payment provider. If you paid by PayPal, then the canceled order should have automatically generated a refund back to your account. For International orders made by credit card, we only charge once the order ships to you. If you have any additional questions or concerns, please contact us directly.
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CHANGES AND CANCELLATIONSCHANGES AND CANCELLATIONS Can I change or cancel my order? We know mistakes happen. We use an automated fulfillment process, which allows us to pack and ship orders extremely quickly. Unfortunately, this does limit us on the amount of time we have to make edits to order. We are SUPER limited on making order changes, however, if you need to make changes to your order after it’s been placed, please contact us as soon as possible. Keep in mind once your order ships, we’re unable to make changes. Check out our Return and Exchange Policy for more info, or reach out with questions. When will my payment be refunded for a canceled order? If you see a charge on your credit card for a canceled order, it is likely to be only a pre-authorization and not a payment. This will be automatically canceled by your payment provider. If you paid by PayPal, then the canceled order should have automatically generated a refund back to your account. For International orders made by credit card, we only charge once the order ships to you. If you have any additional questions or concerns, please contact us directly.
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SIZINGChoosing the right size Sizing can vary between different brands, so even if you know your size in another shirt we recommend that you refer to our specific sizing guidelines provided for the perfect fit. This can be located on the individual product page What if I'm in between sizes? If you are looking for a tighter fit we recommend sizing down. If you prefer a looser fit we recommend sizing up.
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MANUFACTURINGWhat are your products made from? Please see each individual product page, to confirm fabric, features and fit information; specific to each product. FunButtonUps.com items are designed with the best quality. We use a very unique process with the fabrics, creating an even higher quality fabric than most brands. You will find this provides our clothing with quality that holds after wear and washing, to withstand the test of time and still fit and feel great. Do you have any vegan items? No animal products are used in our clothing. Are your items recyclable? They sure are!
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PRODUCT AVAILABILITYThe item I want is out of stock. Can I pre-order? We do not have pre orders at this time. If you'd like to be notified once the item is restocked, we would encourage you to sign up for our restock notifications. You can do so by clicking on the "Notify Me When Available" under that specific product/size and you'll get an email notification as soon as inventory comes in for that item. How often are items restocked? We work to restock core products often. Seasonal items will not restock as frequently. Signing up for that restock alert will ensure you don't miss this product when it's available again.
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CARE INSTRUCTIONSDo I need to pre-wash my items? No, you do not. Please note that our items are not pre-shrunk. How do I wash my items? Following these care instructions will help your items continue looking great after many washes. Machine Wash on cold setting Wash with similar items No bleach Lay flat to dry or tumble dry on low temperature in dryer. Please note, shrinking may occur if being dried in the dryer. *You may hang dry as well How do I prevent shrinking? To avoid shrinkage, please air dry. If you can't air dry clothes, use a low heat setting on the dryer and remove the clothes while slightly damp and allow them to finish air drying. Excessive heat is hard on fabrics. How do I stop my items fading? Wash in cold water, with similar items. Rule of thumb: the warmer the water, the quicker the fading Wash lights, darks and whites separately Wash clothes inside out
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INTERNATIONAL CUSTOMS, DUTIES & TAXESWhat are Duties/Taxes when I purchase from FunButtonUps.com? Import duties and taxes may apply upon receipt of international orders. These duties & taxes are set by the Customs Authority of the destination country and depend on a number of factors, such as: Country of origin of the purchased product Local VAT rates Local import taxes It will be your responsibility to pay these charges if and when asked through your local authorities or at the point of purchase through the prepay feature.
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SHIPPINGWhere do you ship? We currently ship worldwide with exception of countries NOT listed on the shipping table at checkout. Shipping may vary by item, please verify at checkout. We look forward to offering world-wide shipping options soon. How long does shipping take? Orders generally leave our warehouse within 1-3 business days. Depending on the shipping method you select, at checkout, your order can take up to 8 business days to deliver in the US. International can take up to 20 business days. How do I track my order? You will be sent a tracking link along with status updates, after your order ships. We will also send you shipment updates as your package gets near. Does FunButtonUps.com offer free shipping? We offer Free shipping to select countries, depending on order volume. Free shipping eligibility requires a subtotal order value above the free shipping threshold, including discounts. Free shipping offer valid in select countries only Free shipping eligibility requires a subtotal order value the free shipping threshold, including discounts and is eligible for these locations only. When will my order ship? All orders ship in 1-3 business days. Where do orders ship from? Most items are shipped out of the US.
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PAYMENTSWhich payment types do you accept? At this time, FunButtonUps.com accepts all major credit cards, Paypal, Amazon Pay, Shop Pay, GooglePay and ApplePay. FunButtonUps.com Gift cards can be entered at checkout under the section labeled Gift card or discount code Do you accept Visa/MC or Amex gift cards? We do! You can simply enter at checkout, under payment; like you would a typical credit card payment. Are there any surcharges? We do not have any surcharges when choosing a payment method.
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RETURNS & EXCHANGESRETURNS & EXCHANGES Your happiness with FunButtonUps.com is very important to us. If for any reason you are not satisfied with your purchase we ask that you please contact our support team here, to allow us the opportunity to help improve your experience. What if I received a damaged or defective item? Please contact our support team at support@funbuttonups.com and we will take care of you, right away. If I am exchanging an item, when will I receive my exchange? Once your return is approved, our automated system will process your replacement exchange order (US returns only). You will receive an automated email when your exchange has been processed. If I am returning an item for a refund, when will I receive my refund? For how much will the refund be? Once your return is approved and received, we will process your refund and credit your original payment method. Please allow 3-5 business days for your refund to be processed by your bank. We will refund you for all items that are returned, less the original cost of shipping. International returns: It can take up to 21 business days for the funds to credit back to your original payment method once the items are received at the warehouse. Canceled Orders If you see a charge on your credit card for a canceled order, it is likely to be only pre-authorization and not a payment. This will be automatically canceled by your payment provider. If you paid by PayPal, then the canceled order should have automatically generated a refund back to your account. Credit Card Refunds Please allow up to 7 business days for the funds to credit back to your payment method. PayPal Refunds These are usually immediate, so if you have received confirmation that a refund was issued but do not see it in your account, please contact us directly, so that we can investigate further.
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OTHER FREQUENTLY ASKED QUESTIONSMy tracking shows delivered, but I did not receive it? Occasionally, carriers will prematurely mark a package as delivered and it will show up a few days later. If it has not shown up within a day or two of delivery confirmation, please contact us, so we may sort it out with the carrier. How can I become a brand affiliate or partner with FunButtonUps.com We appreciate your interest in our brand. We believe that looking good and being comfortable can go hand in hand. If you think so too please contact us partnerships@funbuttonups.com Do you offer bulk or wholesale pricing? Thank you for your interest in bulk orders/wholesale pricing. If you are looking to place an order of 20+ piece please reach out to support@funbuttonups.com Do FunButtonUps.com Gift Cards Expire? No, FunButtonUps.com gift cards, purchased from our site, do not have an expiration date.
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